Insurance jargon can be confusing. Our glossary explains common insurance terms, so you can feel confident in finding the right cover, we've Got You Covered.
Past insurance claims or reported incidents that insurers may consider when quoting or renewing cover.
A claim where your insurer cannot recover its costs from another party.
A claim where another party is treated as responsible for the loss.
A discount earned for claim-free insurance years, usually used to reduce a future motor insurance premium.
A limited discount earned from having few claim-free years on your insurance.
An optional add-on that can protect your no-claims discount after limited claims.
A request to your insurer for help with a covered loss, accident, theft, or damage.
The amount you pay towards a claim before your insurer pays the remaining covered cost.
The extra amount you choose to pay towards a claim, on top of compulsory excess.
A fixed amount set by your insurer that you must pay towards certain insurance claims.
Claims history is a record of past insurance claims and reported incidents linked to a person, vehicle, or property.
A document that confirms how many no-claims bonus years you have.
The final stage of an accepted claim, when the insurer pays, repairs or replaces the insured loss.
